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Training & Support

In Bolcal e-commerce projects, we cover your website's screens and daily tasks together during handover training. We also create a clear support plan for future needs.

Training & Support
Training & Support

Illustrative interface drawing prepared by Bolcal.

Your own website, beyond a general tutorial

We demonstrate product entry, content updates and order flows on your installation. Your team's roles and most frequent tasks shape the training.

  • Admin user training
  • Project-specific handover notes
  • Help centre content

Keep communication and scope clear

We define the channels for maintenance, bug reports and development requests. Response times and service hours are specified within your contractual scope.

  • Support request form
  • Maintenance and development distinction
  • Priority and communication plan

Let's bring your idea
to life together.

Let's discuss your needs and create the right roadmap for you.

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